On Your First Visit:
We ask that you do the following:
ARRIVE 30 MINUTES PRIOR TO THE TIME OF YOUR APPOINTMENT. This allows us to process your insurance and co-pay and to prepare your chart prior to your scheduled appointment time. ARRIVING LATER THAN 30 MINUTES PRIOR PUTS YOU AT RISK OF LOSING YOUR APPOINTMENT.
Carefully and fully complete the papers included in this packet (demographics sheet and the new patient history form).
Contact your insurance company to see if you need a referral to see a Specialist.
If you need a referral, please have your Primary Care Doctor fax your referral to us at 480-491-3500 or bring it with you a the time of your appointment. YOU MAY BE FINANCIALLY RESPONSIBLE FOR THE ENTIRE COST OF THE VISIT IF YOUR INSURANCE PLAN REQUIRES A REFERRAL BUT WE DO NOT HAVE ONE AT THE TIME OF YOUR VISIT. Please call our office 2 business days prior to your appointment to ensure that your referral has been received by our office.
Gather X-Rays, lab results and doctor’s notes that are relevant to why you’re being seen. WE PREFER that your doctor fax information to us but you can bring copies of the information with you at the time of your appointment if necessary.
Bring your current insurance cards (primary, secondary and prescription coverage) with you. If your insurance plan changes before your appointment, please call us to verify that Dr. Pace accepts your new insurance plan.
We will make a courtesy reminder call to you 2 business days before your appointment.
***If you need to cancel your appointment please do so one business day prior to your appointment date. There will be $50 charge for same-day cancellations and no-shows of new patient appointment. Because we have so many new patients waiting to be seen you risk not being able to reschedule.***
Thank you for choosing us for your Rheumatology care. We look forward to serving you!